What to do if…
a landlord or housing provider makes sexual comments and implies it affects your housing
Short answer
Get to a safer, calmer pause and stop any in-person contact that isn’t essential. Keep everything in writing, save evidence, and get specialist housing and discrimination support before you respond further.
Do not do these things
- Don’t meet them alone “to clear the air” or accept a lift, home visit, or private meeting.
- Don’t send emotional or apologetic messages to try to “smooth it over” in the moment.
- Don’t delete messages, call logs, voicemails, or emails (even if they’re upsetting).
- Don’t agree to anything you don’t want (viewings, inspections, “chats”, relationship talk) to protect your housing.
- Don’t post allegations publicly right now if you’re feeling panicked — it can escalate risk and complicate later options.
- Don’t stop paying rent or break your tenancy “as revenge” without advice — it can backfire.
What to do now
-
Get to a safer pause and reduce access.
If you feel in immediate danger, call 999. If you want police help but it isn’t an emergency, you can call 101 (or report online via your local police force). If you can, stay with someone you trust tonight or have someone with you for any unavoidable contact. -
Move all contact to written channels only.
Text/email/app message only. If they call, don’t answer — let it go to voicemail. If you must respond, keep it short and practical (e.g., “Please contact me by email only about repairs/rent/tenancy matters.”). -
Save and back up what happened (light-touch, no deep dive).
Take screenshots of messages, note dates/times, and write a brief timeline while it’s fresh. Forward emails to a safe address. If there were witnesses (housemate, neighbour, agent), note their names. -
Create a safety buffer for your home.
Tell one trusted person what’s happening and agree a simple check-in plan. If the landlord/provider has keys, plan to avoid being alone for any repairs/inspections; ask for a scheduled time and bring another adult. -
Get specialist housing help before you escalate.
Contact Shelter (housing advice) about landlord harassment/pressure and what your safest next steps are. If you’re in a council or housing association home, use the provider’s complaint route and ask for contact to be handled by a different staff member. -
Tell your local council if you fear harassment/retaliation.
Ask for the tenancy relations team / Tenancy Relations Officer (often the council’s route for landlord harassment and illegal eviction). Tell them you’re worried your housing is being leveraged and you want your options to stay safely housed. -
If you think this is sex-based harassment/discrimination, get equality support.
Contact the Equality Advisory and Support Service (EASS) for practical guidance on discrimination/harassment options in housing.
What can wait
- You do not need to decide today whether to report to police, make a formal complaint, or take legal action.
- You do not need to write a detailed statement right now — a basic timeline and saved messages is enough for the next step.
- You do not need to confront the person, “prove” anything to them, or negotiate your safety alone.
Important reassurance
Freezing, second-guessing yourself, or feeling trapped is a common reaction when someone with power over your housing crosses a line. You’re allowed to prioritise safety and stability first — you can choose what (if anything) you want to report later.
Scope note
This is first-step guidance to help you stabilise, reduce risk, and preserve options. Later steps (complaints, enforcement, court, moving) are real decisions that can be taken with specialist support when you’re safer and steadier.
Important note
This is general information, not legal advice. If you’re in immediate danger call 999. If you’re not sure whether a situation is “serious enough,” you can still seek housing and equality support — you don’t need to wait for it to get worse.
Additional Resources
- https://england.shelter.org.uk/housing_advice/eviction/harassment_by_a_private_landlord
- https://england.shelter.org.uk/housing_advice/eviction/help_from_the_council_with_harassment_and_illegal_eviction
- https://www.citizensadvice.org.uk/housing/housing-discrimination/discrimination-in-housing/checking-its-discrimination/if-someones-harassed-you-in-housing/
- https://www.gov.uk/equality-advisory-support-service
- https://www.police.uk/pu/contact-us/