What to do if…
a professional appointment becomes sexualised and you feel unsafe continuing
Short answer
End the appointment as soon as you safely can, get yourself to a safer space (outside the room/building if needed), and involve another staff member immediately.
Do not do these things
- Do not stay in the room to “be polite” if you feel unsafe.
- Do not agree to undress, be touched, or continue any examination you don’t understand or don’t want.
- Do not let yourself be isolated further (for example, moved to a back room) if you feel something is wrong.
- Do not argue or try to “prove” what happened in the moment—focus on leaving safely.
- Do not blame yourself for freezing, going along, or feeling confused; those are common stress responses.
What to do now
- Create an exit line and end it. Use a simple sentence: “I’m not comfortable. I’m ending this appointment now.” Stand up and move toward the door.
- Get to a safer pause. Step into a public area (reception/waiting area) or outside the building. If you feel in immediate danger, call 999.
- Bring in another staff member immediately. At reception say: “I feel unsafe after what happened in my appointment. I need to speak to the senior person on duty now.” If you’re in an NHS setting, you can ask for the duty manager (or the practice/clinic manager in a GP surgery).
- Ask for a chaperone or a different clinician if you must continue care today. You can say: “I will only continue with a different clinician, and I want a chaperone present.” If it was an examination, you can also ask for an explanation of what is clinically necessary before anything happens.
- Write down a brief record while it’s fresh. In your phone notes: date/time, location, the person’s name/role (if known), who else was present, and the specific words/actions that made it sexualised or unsafe. Keep it factual and short.
- Contact the organisation’s patient-complaints route as soon as you can cope.
- NHS: ask for PALS (Patient Advice and Liaison Service) or the organisation’s complaints team.
- Private clinic/practice: ask for the practice manager/clinic manager and how to make a formal complaint.
- If you want to report beyond the organisation, choose the relevant route (you can do more than one).
- Regulator (professional body): for doctors this is the GMC; for other healthcare professionals it may be the relevant regulator for their role (for example, nursing/midwifery, dentistry, allied health professions).
- Police: if you believe a crime occurred, or you feel at risk, you can contact the police (999 in emergency; otherwise your local force via 101).
- If you may want to report later: avoid deleting messages/emails/appointment texts, and keep any relevant paperwork. (Only do what feels safe and manageable—this is optional.)
What can wait
- You do not need to decide right now whether you will make a formal complaint or report to police.
- You do not need to write a perfect account; a rough, time-stamped note is enough for now.
- You do not need to confront the person again or return calls/messages today.
- You do not need to “finish” the appointment—your safety and consent come first.
Important reassurance
If something felt sexualised, coercive, or off, it makes sense that you’re shaken—even if you can’t neatly explain it yet. Many people freeze, comply, laugh awkwardly, or go blank in the moment. None of those reactions mean it was acceptable or that you “agreed”.
Scope note
These are first steps to help you get safe, stop the interaction, and preserve your options. Decisions about complaints, reporting, or ongoing care can be taken later with support.
Important note
This is general, practical information for an acute situation and is not legal advice or a substitute for medical care. If you are in immediate danger, call 999. If you need urgent medical help, use NHS urgent/emergency services.
Additional Resources
- https://www.nhs.uk/nhs-services/hospitals/what-is-pals-patient-advice-and-liaison-service/
- https://www.gmc-uk.org/professional-standards/the-professional-standards/intimate-examinations-and-chaperones/intimate-examinations-and-chaperones
- https://www.england.nhs.uk/long-read/improving-chaperoning-practice-in-the-nhs-key-principles-and-guidance/
- https://www.gmc-uk.org/news/news-archive/new-gmc-resources-to-support-victims-of-sexual-misconduct-by-doctors
- https://www.gmc-uk.org/professional-standards/ethical-hub/identifying-and-tackling-sexual-misconduct