What to do if…
a skylight frame or roof window frame is visibly loose after wind and rain is forecast soon
Short answer
Treat this as an urgent water-ingress and falling-object risk: keep people away from the area, limit damage indoors, and contact your landlord/insurer and an emergency roofer to make it weather-tight before the rain.
Do not do these things
- Do not climb onto the roof or use a ladder while it’s windy, wet, or gusty—wait for calmer, dry conditions and use a professional if in doubt.
- Do not force the frame shut, over-tighten screws, or wedge it with hard objects that could crack the glass or distort the unit.
- Do not put hands/tools into gaps if the unit could shift suddenly.
- Do not ignore water near lights, switches, ceiling fittings, or loft wiring.
- Do not throw away damaged parts/materials or receipts if you may need to claim.
What to do now
- Make the area safe indoors. Keep everyone out from directly underneath. Move valuables/electronics away. Put down towels or plastic sheeting and place a bucket if dripping starts.
- Reduce electrical risk. If water is (or could be) reaching light fittings, smoke alarms, extractor fans, sockets, or loft wiring, switch off the relevant circuit at the consumer unit (or the main switch if you cannot identify it safely). If the consumer unit area is damp/wet, don’t touch it—call an electrician.
- Document what you can without climbing. Take clear photos/video from inside (and from the ground outside if possible) showing the looseness/gap and any internal staining/drips. Note the time and the forecast conditions.
- If you rent or have a managing agent: report it as urgent. Contact your landlord/letting agent/managing agent and state: “roof window/skylight frame visibly loose; rain forecast; risk of water ingress.” Ask who is being sent to “make safe” and when. Keep a record of the report.
- If you’re responsible for the building: contact your buildings insurer. Use any 24-hour helpline. Ask what temporary measures they authorise and whether they have approved contractors.
- Arrange an emergency roofer to “make safe” before the rain. Ask specifically for temporary securing and weather-tight protection of a loose roof window/skylight (not a full repair in dangerous weather). If storms are widespread, request the earliest “make safe” visit and a follow-up repair slot.
- Only if it’s safe and accessible from inside (no roof access, no risky ladders): limit ceiling damage. If you can reach the area safely (stable footing/boarding) you can place plastic sheeting to guide drips into a bucket. Stop immediately if insulation is saturated near wiring, you see water tracking along cables, the frame appears to move, or you feel unsteady.
- Keep evidence of reasonable steps. Save photos, call logs, emails/texts, contractor details, and all receipts for any emergency materials or call-outs.
What can wait
- You don’t need to decide now whether the skylight/roof window must be replaced or can be re-secured and re-flashed.
- You don’t need roof-level photos during bad weather; safe indoor/ground photos are enough for now.
- You don’t need to agree the final scope/cost today—focus on “make safe” first.
Important reassurance
This is a common storm-damage situation. The priority is simply preventing sudden water ingress and avoiding falls—getting it temporarily weather-tight is usually achievable even when full repairs must wait.
Scope note
First steps only. A competent roofer (and sometimes the manufacturer’s installer) should assess fixings, flashing, curb/frame integrity, and any roof structure damage once conditions are safe.
Important note
This is general information, not professional advice. If you feel unsafe, stop and wait for a qualified professional. If there’s significant water near electrics or the ceiling is bulging/sagging, prioritise isolating power to the affected area (if safe) and getting professional help.
Additional Resources
- https://www.abi.org.uk/products-and-issues/topics-and-issues/flooding/storms/
- https://www.abi.org.uk/products-and-issues/topics-and-issues/flooding/storms/storm-faq/
- https://www.biba.org.uk/insurance-guides/home-insurance-guides/property-damage-from-bad-weather/
- https://www.hse.gov.uk/work-at-height/ladders/when-how-to-use-ladders-safely.htm
- https://england.shelter.org.uk/housing_advice/repairs/how_long_should_a_private_landlord_take_to_do_repairs
- https://www.citizensadvice.org.uk/housing/repairs-and-housing/repairs-and-housing-conditions/whos-responsible-for-repairs/check-if-your-landlord-has-to-do-repairs/