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What to do if…
police contact you asking you to come in for a “voluntary” interview

Short answer

Don’t go in or “have a quick chat” until you’ve arranged legal advice and a solicitor is involved. Even if it’s “voluntary”, what you say can still be used.

Do not do these things

  • Don’t explain your side on the phone, by text, email, or in a “quick chat” before you’ve had legal advice.
  • Don’t accept “It’ll look better if you cooperate” as a reason to go in alone.
  • Don’t guess, fill silences, or try to be helpful by offering extra details you’re not asked for.
  • Don’t bring “support” who might become a witness, or discuss the case with anyone who could be involved.
  • Don’t sign statements, “summaries”, or interview notes without your solicitor checking them.
  • Don’t voluntarily unlock or hand over your phone/accounts or share passwords without legal advice. If you’re served with formal paperwork (for example, a warrant/notice), stay calm, don’t delete anything, and have a solicitor review what’s being demanded.

What to do now

  1. Pause the conversation and get the basics. Ask for: the officer’s name, collar number, station, a call-back number, and what the interview is about (at least the allegation/topic). Ask whether you’re being treated as a suspect and whether it will be an interview under caution. Then end the call politely.
  2. Verify it’s real before you do anything else. Independently contact the police force using an official route (force website main number, main switchboard, or 101) and ask to confirm the officer/station and the request. Don’t rely only on the number that contacted you.
  3. Arrange legal advice before agreeing to attend. In England & Wales, you have the right to free legal advice if you’re questioned at a police station, including for a voluntary interview. Tell the officer: “I will not be interviewed without legal advice.” Ask them to arrange the duty solicitor, or contact your own criminal solicitor and tell the police you want them present.
  4. If you’re in Scotland or Northern Ireland, don’t assume it works the same way. Tell police you’re taking legal advice and contact a local criminal solicitor before you agree to attend.
  5. Do not discuss the allegations while “booking it in.” If they ask for your version “so we can note it down”, say: “I’m taking legal advice and won’t comment at this stage.”
  6. If you feel pressured, use one repeatable line. “I’m happy to cooperate through my solicitor. Please arrange a time once legal advice is in place.”
  7. If you are under 18 or you’re vulnerable, insist on an appropriate adult. Say clearly that you need an appropriate adult arranged and you will not be interviewed without one and legal advice.
  8. If you do attend (only with advice): reduce risk on the day.
    • Arrange to arrive with your solicitor (or ensure they will be there before any questions).
    • Bring ID, any essential medication, and anything you need to understand questions (glasses/hearing aids).
    • Tell a trusted person where you are and when you expect to leave (but don’t discuss details of the allegation).
  9. If the situation changes (you’re arrested or told you can’t leave): switch mindset immediately. Say: “I want legal advice. I am not answering questions.” Then stop talking until you’ve spoken to a solicitor.

What can wait

  • You don’t need to decide today whether to give a statement, answer questions, or “clear it up”.
  • You don’t need to gather evidence, draft a timeline, or contact other people involved right now.
  • You don’t need to argue about whether it’s “fair” or “a misunderstanding” on the phone—save everything for your solicitor.

Important reassurance

Feeling panicked or ashamed when police call is normal. “Voluntary” interviews are often used because they’re convenient for the investigation, not because they’re harmless. Slowing down and getting legal advice is a safe, normal step.

Scope note

This is first-steps guidance for the moment you’re contacted and before any interview. Case strategy and what to say should come from a qualified solicitor who knows the details.

Important note

This is general information, not legal advice. Processes vary across UK jurisdictions and individual circumstances. If you’re unsure, assume it’s serious and get legal advice before any interview.

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