What to do if…
someone claims to be the partner of a person who died and starts requesting access to plans
Short answer
Pause and don’t share anything yet. Tell them you can only discuss plans or documents with the executor/administrator (personal representative) and will respond only through that route.
Do not do these things
- Don’t hand over copies/photos of the will, funeral plan, financial plan, passwords, IDs, bank details, or “just one document to prove it”.
- Don’t be rushed by guilt, anger, threats, or “I need it today” pressure.
- Don’t confirm extra personal details about the person who died (date of birth, address history, account providers, NHS number).
- Don’t meet them alone or let them into the home “to talk it through” if you feel uncertain.
- Don’t post updates publicly (especially details that help identity fraud), and don’t forward their messages to group chats where they can be doxxed.
What to do now
- Use one boundary sentence and repeat it.
“I can’t share plans or documents. Please contact the executor/administrator of the estate. If you’re entitled to anything, it will be handled through that process.” - Route everything to the legally responsible person.
If you know who the executor is (named in the will) or who is applying to be administrator (if there’s no will), send the claimant a single contact route (for example, the solicitor’s office email/phone) and stop engaging otherwise. - Ask for proof only in the form that matters (and only if you must reply).
You don’t need to “decide” if they’re a partner. In practice, access is handled by the personal representative. If they insist, tell them you can only take this seriously if they can provide, via the executor/solicitor, formal evidence of authority or a recognised legal interest (for example: being named in the will, or being part of a formal claim the estate must consider).
If they cannot do this, you do not need to continue the conversation. - Protect the plans and paperwork you already have.
- Put physical documents (will copies, funeral plan papers, insurance letters) somewhere secure.
- Don’t leave them visible during visits.
- If you have digital copies, move them to a secure folder and avoid sharing from your phone in-the-moment.
- Create a simple written record.
Screenshot messages, note dates/times, what they asked for, and what you replied. This helps if it becomes harassment, fraud, or a later dispute. - Do a quick “risk check” before you say anything else.
If they know the address, are turning up, or you feel threatened: end contact and call 999 if there’s immediate danger. If it’s harassment or intimidation without immediate danger, consider 101. - If you suspect fraud, report it using the right route for where you are.
- England, Wales, Northern Ireland: Report cyber crime and fraud to Report Fraud (online, or by phone on 0300 123 2040).
- Scotland: Report fraud to Police Scotland (typically via 101 for non-emergencies, or their online reporting route).
Keep your screenshots/notes for the report.
What can wait
- You do not need to decide today whether they were “really” a partner.
- You do not need to share the will, funeral plan, or financial information to “be fair”.
- You do not need to argue with them or prove they’re lying.
- You do not need to handle entitlement questions yourself — that is for the executor/administrator and (if needed) legal advice.
Important reassurance
It’s common for grieving families to get unexpected requests, and it’s also common for scammers or opportunists to exploit the confusion after a death. Holding boundaries and insisting on the formal estate process is not “being unkind” — it’s the safest way to avoid irreversible mistakes.
Scope note
This is first-steps guidance for the moment you’re contacted. Questions about who inherits, relationship claims, and disputes can be complex and may need specialist advice — but you don’t need to resolve that while you’re shocked or exhausted.
Important note
This is general information, not legal advice. If you feel unsafe, prioritise immediate safety and contact emergency services. If there’s an ongoing dispute or any threat of legal action, consider getting advice from a qualified UK professional.
Additional Resources
- https://www.gov.uk/applying-for-probate
- https://www.citizensadvice.org.uk/family/death-and-wills/dealing-with-the-financial-affairs-of-someone-who-has-died/
- https://www.reportfraud.police.uk/reporting-a-fraud/
- https://stopthinkfraud.campaign.gov.uk/reporting-fraud/
- https://www.police.uk/pu/contact-us/
- https://transform.england.nhs.uk/information-governance/guidance/access-to-the-health-and-care-records-of-deceased-people/