What to do if…
you are asked to provide a photo and short life summary for a service on a tight deadline
Short answer
Confirm the exact deadline and format with the funeral director or service leader, then send one clear, high-quality photo plus a short, factual life summary that one other trusted person has quickly checked for accuracy.
Do not do these things
- Don’t guess the deadline, file type, or how they want it delivered—printing and AV systems can reject the wrong format.
- Don’t send the only physical copy of a precious photo away without a plan. If it’s the only copy, scan/photograph it yourself first; if it must be handed over, label it and agree how it will be returned.
- Don’t write anything you’re not sure is accurate (names, spellings, dates, places, relationships). Leave uncertain details out for now.
- Don’t feel pushed to include sensitive or disputed information (cause of death, estrangements, family conflict).
- Don’t rely on a screenshot or a compressed chat-app version of a photo if you can get the original file—screenshots and compressed images often print badly.
What to do now
- Lock down the “spec + deadline” in one message. Ask the funeral director (or celebrant/vicar/minister) for:
- Deadline (date + time).
- What it’s for (order of service booklet, screen photo, slideshow, memorial board, online tribute page).
- Preferred delivery (email attachment vs upload link) and preferred file types (usually JPG/PNG for photos; text/Word for the summary).
- Whether they want a single “point person” to send edits (this avoids conflicting versions from different relatives).
- Pick a “works anywhere” photo (good enough beats perfect). Choose one where:
- Their face is clear, well-lit, and not heavily filtered.
- There’s space around the head/shoulders (cropping is easier).
- It matches how most people recognised them (often a warm everyday photo).
- If other people are in the picture, choose one where they can be cropped out cleanly (or pick a solo photo).
- Send the best-quality file you can (avoid compression).
- If you have a digital original, send that file (email attachment or an upload link is often better than messaging apps that shrink photos).
- If it’s a printed photo, scan it if possible. For print, 300 dpi is a common target; if you can choose, scanning around 300–600 dpi usually gives more flexibility. If you can’t scan, photograph it flat in bright indirect daylight, with no glare.
- Write a short life summary using a simple template (5–8 sentences). Keep it factual and kind:
- Full name (and “known as” name, if the family wants that used publicly).
- Birth year–death year only if confirmed (if unsure, omit).
- Where they were from / where they lived most recently.
- One or two core roles (work, caring, service, community) without trying to cover everything.
- A few human details (what they enjoyed, what they were known for).
- Optional: a single line about close family only if agreed (avoid long lists unless requested).
- Do a fast accuracy check with one other person. Send the draft to a trusted relative/friend with one request: “Please check names, spellings, and anything we should remove.”
- Send it in a “copy/paste-proof” way.
- Photo: attach the file (not embedded inside a Word document).
- Text: paste into the email body so it can be copied easily, and attach as a simple document if they want.
- Add: “Preferred caption: [Full Name]. Please crop as needed.”
- If you’re out of time, send a minimal placeholder now. A simple 2–3 sentence version (name, place, one defining line) is better than missing the print/AV deadline. You can offer an updated version if they reprint or update online materials.
- Save a backup of exactly what you sent. Keep one folder with the photo file, the final text, and who you sent it to—so you can resend instantly if something goes missing.
What can wait
- You do not need to perfect the wording today—simple and accurate is enough.
- You do not need to include everyone, list every achievement, or resolve family disagreements right now.
- You do not need to choose poems/readings/music/slideshow order unless someone explicitly asks for those next.
Important reassurance
This feels urgent because it lands on top of shock and grief. Most families create something meaningful under time pressure; “clear, respectful, accurate” is already a good outcome.
Scope note
These are first steps to get a usable photo and short summary delivered on time. Anything beyond that (full obituary, longer eulogy, complex family wording) can be handled later with more time and support.
Important note
This is general, practical guidance for a stressful moment, not legal advice or professional bereavement counselling. If there is intense conflict, pressure to publish sensitive details, or you feel unsafe, prioritise your safety and ask the funeral director/service leader for a pause and a single point of contact for communications.
Additional Resources
- https://www.dignityfunerals.co.uk/arranging-a-funeral/planning-a-funeral/how-to-write-an-obituary/
- https://www.coop.co.uk/funeralcare/advice/how-to-write-an-obituary
- https://humanists.uk/ceremonies/funerals/blog/how-to-write-a-funeral-speech-eulogy-a-step-by-step-guide/
- https://iridismemorials.co.uk/preparing-photos-for-a-funeral-order-of-service-booklet/
- https://orderofserviceforfuneral.co.uk/funeral-order-of-service-complete-guide/