uk Personal safety & immediate danger someone trying doors in corridor • door handles being tried • rattling door handle in hallway • unknown person outside my door • hotel corridor door checking • apartment building door checking • someone testing multiple doors • suspicious noises in corridor • stranger in communal hallway • late night hallway disturbance • someone attempted my door • intruder in apartment block • hotel room safety scare • corridor footsteps and door rattling • someone moving along doors • door chain and deadbolt worry • unsafe in hotel room • unsafe in apartment at night • someone trying neighbouring doors What to do if…
What to do if…
you are in a hotel or apartment building and someone is trying multiple doors in the corridor
Short answer
Stay inside, lock every lock, and call for help (hotel reception/security or 999/112 if you think there’s immediate danger). Don’t open the door “to check”.
Do not do these things
- Do not open the door to challenge or “see who it is”, even if they claim to be staff.
- Do not step into the corridor to look along it.
- Do not shout threats or give away that you’re alone (or that you have valuables).
- Do not assume it’s “probably nothing” if multiple doors are being tried.
- Do not rely on only the latch if you have a deadbolt/swing-bar/chain.
What to do now
- Lock and reinforce quietly. Put on the deadbolt/swing-bar/chain (hotel) or all internal locks (apartment). If you already have a door wedge or portable door alarm, use it now. If you have a door viewer, use it briefly without putting your face right up to it.
- Move yourself away from the doorway. Take your phone with you. Put on shoes, and keep keys/ID close. If you’re with others, bring everyone into the room and keep voices low.
- Call the building’s “front line” immediately.
- Hotel: call reception/front desk and say: “Someone is trying multiple doors on my corridor right now. Please send security/staff to check the corridor and cameras.”
- Apartment building: call concierge/building security (if you have it) or the managing agent’s emergency number if there is one.
- Decide whether to call police right now.
- If you believe a crime is in progress, the person is still outside, you feel threatened, or they are trying your door: call 999 or 112.
- If the person has gone and you’re reporting suspicious behaviour: use 101 (or your local force’s online reporting) when you’re safe.
- If you can’t speak safely on a 999/112 call, still dial. Stay on the line and follow the operator prompts. If you’re on a mobile and you hear the Silent Solution message, you may be asked to press 55 to confirm you need police.
- If you need to relocate, make staff do the corridor work. Ask reception/concierge to come to your door and escort you. In a hotel, you can ask to be moved rooms and for your old keycard to be cancelled.
- Capture details without escalating. Note the time, which direction the sounds moved, any voices, and any distinguishing noises (e.g., keys jingling, heavy footsteps). This helps staff/police act quickly.
What can wait
- You do not need to decide whether it was a prank, a drunk guest, or attempted burglary right now.
- You do not need to confront anyone or “prove” what happened.
- You do not need to make a formal report immediately if you’re still shaken—getting safe comes first.
Important reassurance
It’s normal to freeze, shake, or feel “silly” for calling. Trying multiple doors is a recognised red-flag behaviour. You’re allowed to treat it as serious and ask for help.
Scope note
These are first steps to stabilise the situation and reduce risk in the moment. Follow-up (complaints, formal reports, longer-term security) can come later.
Important note
This is general information, not legal advice. If you feel in immediate danger, call 999 or 112 and follow the call-handler’s instructions.
Additional Resources
- https://www.gov.uk/contact-police
- https://www.gov.uk/guidance/999-and-112-the-uks-national-emergency-numbers
- https://www.police.uk/pu/contact-us/
- https://www.met.police.uk/contact/how-to-make-a-silent-999-call/
- https://www.policeconduct.gov.uk/our-work/key-areas-of-work/silent-solution
- https://www.met.police.uk/cp/crime-prevention/protect-home-crime/door-security-advice/