What to do if…
you are told a person who died left minor children and custody decisions are suddenly urgent
Short answer
Make sure the children are safe and with a safe, known adult, then avoid any irreversible “custody” moves until you confirm who has parental responsibility and whether there’s a safe, available parent with parental responsibility who can take over.
Do not do these things
- Do not move the children to a new address “just for tonight” unless the person with parental responsibility agrees (or there is an immediate safety reason).
- Do not rely on verbal claims like “I’m the guardian” without seeing something in writing (will, court order, or clear proof of parental responsibility).
- Do not turn this into a confrontation at the home, school, or hospital—keep it calm and focus on safety and lawful authority.
- Do not sign documents you don’t understand (especially anything that sounds like permanent custody, adoption, or giving up parental responsibility).
- Do not share the children’s details widely on social media or group chats.
What to do now
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Confirm the children’s immediate safety and where they are right now.
If there is immediate danger, call 999. If there isn’t, get a clear answer: who is with the children, where, and who else is expected to arrive. -
Work out who has parental responsibility today (don’t guess).
Ask for the basics:- Is there a surviving parent? If yes, do they have parental responsibility?
- Is there a Child Arrangements Order (or older “residence order”) saying who the child lives with?
- Is anyone claiming to be a guardian named in a will?
Important: a testamentary guardian (named in a will) has parental responsibility in England/Wales/Northern Ireland only if there is no one else with parental responsibility.
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If there is a safe, reachable parent with parental responsibility, treat them as the main decision-maker for now.
Your goal is a calm, safe handover plan and clear contact details. If relatives disagree, avoid moving the child around while you confirm what’s lawful and safe. -
If there is no safe parent immediately available (or you cannot confirm who has authority), contact Children’s Services urgently.
Call the local council’s children’s social care / safeguarding team (and their out-of-hours emergency duty team if it’s evening/weekend). If you don’t know which council, use the GOV.UK local council reporting route to find the right contact. If you believe a child is at risk, say that clearly. -
Locate the will (or solicitor) to check for any guardian appointment—but don’t treat it as an instant “handover.”
Ask who has the deceased’s papers/solicitor details. You’re looking for: any named guardian, any contact details for close family, and any court paperwork. Keep the focus on stabilising the child, not “winning.” -
Stabilise the next 24–72 hours with a “minimum-change” plan.
Aim for: same school if possible, familiar bed/people, predictable routines, and one agreed point of contact. Tell school/childcare (factually) who is collecting the child today and who can be contacted about decisions. -
If there’s a dispute and urgent decisions truly can’t wait, use the urgent Family Court pathway (don’t improvise).
If there’s risk of harm, abduction concerns, or a breakdown over where the child will stay tonight, ask about an urgent/without-notice child arrangements application and follow the court’s urgent hearing guidance. (In urgent cases, you may not need to attend a MIAM first.) -
Write down a simple timeline while it’s fresh.
Note: who told you, when, where the children were, who has collected them, any threats, and names/phone numbers of everyone involved. Keep copies/photos of any documents you are shown.
What can wait
- You do not need to decide “permanent custody” today.
- You do not need to sort inheritance/trusts, benefits, or long-term schooling in the first hours.
- You do not need to adjudicate family history, blame, or “who deserves” anything right now.
- You do not need to speak to every relative today—keep communications tight and practical.
Important reassurance
Feeling shocked, protective, and pressured to “decide now” is normal after a sudden death. The safest early approach is usually to keep the children stable, verify who has legal authority, and use Children’s Services or urgent court routes if there’s a serious dispute—rather than making big changes in panic.
Scope note
This is first-steps-only guidance for the first hours/days. Longer-term arrangements may involve family court applications (for example, child arrangements or special guardianship) and may need legal advice.
Important note
This is general information, not legal advice. If a child is in immediate danger, call 999. If you’re unsure who can lawfully make decisions or where the child should stay tonight, contact the local council’s Children’s Services (including out-of-hours) or get urgent legal advice before moving the children or making “permanent” arrangements.
Additional Resources
- https://www.gov.uk/government/publications/parental-responsibility-court-orders-testamentary-guardians-and-loco-parentis-caseworker-guidance/parental-responsibility-court-orders-testamentary-guardians-and-loco-parentis-accessible-version
- https://www.gov.uk/government/publications/urgent-court-hearings-about-child-arrangements-cb2/urgent-hearings-about-child-arrangements-cb2
- https://www.gov.uk/report-child-abuse-to-local-council
- https://kinship.org.uk/support-and-advice/advice-and-information/testamentary-guardianship/
- https://childlawadvice.org.uk/information-pages/parental-responsibility/
- https://www.childbereavementuk.org/kinship-carer-to-bereaved-child