What to do if…
you are told the company may not be able to meet payroll next month
Short answer
Treat this as a “prepare now” warning: get clarity in writing, secure your pay records, and be ready to act quickly if payday is missed.
Do not do these things
- Do not quit on the spot in panic (it can reduce your leverage and create extra problems fast).
- Do not sign anything that cuts, delays, or “restructures” your pay without keeping a copy and understanding exactly what you are agreeing to.
- Do not accept vague verbal promises like “we’ll sort it next month” — get a written plan.
- Do not stop keeping your own record of hours/days worked just because payroll “usually has it”.
- Do not work “off the books” or accept cash-in-hand changes without proper payslip/records.
What to do now
- Get the key facts in writing today. Ask payroll/HR/your manager (by email) for:
- whether they expect late pay vs no pay
- which pay date is at risk
- whether they expect partial payments
- who will confirm updates to staff (name/role)
- If they ask you to accept deferred pay or reduced pay, slow it down. Ask for a written document that states:
- the exact amount being deferred/reduced, and when it will be paid
- whether pension/NI/tax deductions change
- that it does not waive any pay already earned and does not stop you raising unpaid wages later
If you feel pressured to sign quickly, get advice first (union/Acas).
- Download and safely store your pay evidence (outside work systems).
- employment contract/offer letter (pay rate and pay date)
- last 3–6 payslips, P60 (if you have it), and any commission/bonus/expense approvals
- your own hours/shift records, rota screenshots, timesheets, overtime approvals
- Check your payslip basics now (so you can spot problems immediately).
- correct employer name, pay period, gross/net, deductions
- that you can still access payslips if work systems go down
- Set yourself up to act fast on payday.
- check your bank on the pay morning and keep a screenshot if pay is missing/short
- report the issue immediately (in writing) to payroll/HR and ask for a specific payment date/time
- If pay is missed, get early help — deadlines can be short.
- Contact Acas promptly if it’s not resolved quickly; time limits for unpaid wages action are often 3 months minus 1 day from when you should have been paid.
- If you end up needing an Employment Tribunal claim, Acas Early Conciliation is generally required first.
- If the business enters formal insolvency, switch to “insolvency mode”.
- ask who the insolvency practitioner/administrator is (and keep their contact details)
- you may need to claim through the government service for money you’re owed (commonly via RP1 for arrears/holiday/redundancy, and RP2 for statutory notice pay when eligible)
- keep a simple timeline of what you’re owed (pay periods, amounts, and any written promises)
What can wait
- You do not need to decide today whether you will resign, look for another job, or take legal action.
- You do not need to confront management publicly; focus on written facts and your records.
- You do not need to calculate exact claim amounts right now — first secure documents and confirm what happens on payday.
Important reassurance
It’s normal to feel shaky or angry when pay becomes uncertain. Quiet, practical steps (written clarity + saving records) can prevent a short crisis turning into a long, exhausting dispute.
Scope note
These are first steps to protect you if pay is delayed or missed. If pay actually is not made, the best next move depends on what happens (late payment vs insolvency vs redundancy), and you may need specialist advice.
Important note
This is general information, not legal advice. Employment rights and the best route can depend on your contract and what the employer actually does on payday. If you’re unsure or the situation escalates, get help early from Acas, your union, or an employment adviser.
Additional Resources
- https://www.acas.org.uk/if-your-wages-are-not-paid
- https://www.acas.org.uk/early-conciliation
- https://www.gov.uk/claim-redundancy
- https://www.gov.uk/government/publications/redundancy-payments-links-to-further-information-and-guidance/redundancy-payments-links-to-further-information-and-guidance
- https://www.citizensadvice.org.uk/work/pay/problems-getting-paid/
- https://www.citizensadvice.org.uk/work/pay/getting-paid-if-your-employer-goes-out-of-business-or-disappears/
- https://www.gov.uk/pay-and-work-rights