What to do if…
you are told you will be taken off work duties unless you provide a medical note within 24 hours
Short answer
Reply in writing immediately, ask whether this is about sickness absence evidence or “fitness/safety for duties”, and request a short extension while you provide self-certification (the usual approach for the first 7 calendar days) and arrange any medical evidence they genuinely need.
Do not do these things
- Do not forge, alter, or “borrow” a medical note.
- Do not resign on the spot, or agree to unpaid leave, just to make the pressure stop.
- Do not overshare your diagnosis or private medical details to a manager (you can describe functional impact instead).
- Do not ignore the message — silence can be misread as refusal.
- Do not rush into paying privately for a letter without first confirming what evidence they’ll accept and who will cover any fee.
What to do now
-
Get the demand into writing (or confirm it in writing).
Send a short message that records: the 24-hour deadline, what “taken off duties” means (sent home? unpaid? redeployed? suspended?), and who is making the decision. -
Ask what they’re actually asking for — absence proof, pay evidence, or safety/fitness.
Request:- the relevant sickness/absence or fitness-for-duty policy wording
- what counts as acceptable evidence by tomorrow (self-certification, email confirmation, appointment confirmation, discharge/attendance letter)
- whether this affects Statutory Sick Pay (SSP), contractual sick pay, or just which duties you can do
-
State the UK baseline (calmly) and offer a workable alternative.
Say: “For the first 7 calendar days off sick, employees generally do not need a fit note from a healthcare professional and can self-certify. I can provide self-certification now and I’m arranging further evidence if needed.” -
If SSP is involved, use the SSP rule to slow down escalation.
Ask HR to confirm they are following SSP rules: employers can only ask for a fit note when someone has been off sick for more than 7 days in a row (including non-working days), and they cannot withhold SSP just because a fit note arrives late. -
Create “proof of action” within 24 hours (even if you can’t get a fit note).
Do at least one:- submit your employer’s self-certification method (often a form or an email); if you need a template, HMRC’s “SC2” self-certification form is commonly used
- request a GP/online consultation or use your GP practice’s fit note request route and keep the confirmation
- if you were seen by a hospital/clinic, ask for an attendance/discharge letter or summary confirming you were seen
-
If they insist on “evidence” in the first 7 days, address fees and responsibility.
Reply: “If you require clinician evidence within the first 7 days, please confirm what you need and whether the organisation will cover any fee the healthcare professional may charge.” -
If this is really about safety/fitness for specific duties, propose a temporary solution instead of being removed.
Ask: “Can we agree temporary adjusted duties / a restriction on specific tasks / remote work while I obtain medical evidence?”
Also ask HR about an occupational health referral if your workplace uses it. -
If the issue might be long-term or recurring, use reasonable-adjustment language early.
In writing: “I’m requesting temporary adjustments while I obtain medical confirmation focused on work impact and restrictions.” Keep it about what you can/can’t do. -
Bring in support quickly if you can.
If you’re in a union, forward the written demand to your rep today. If not, keep a timeline and consider contacting ACAS for guidance on sickness evidence disputes and employer processes.
What can wait
- You do not need to decide today whether to raise a grievance, start legal action, or leave your job.
- You do not need to disclose detailed medical history — focus on dates, functional impact, and what you can provide now.
- You do not need to “prove” you’re ill in real time; your job right now is to respond, document, and propose a realistic evidence timeline.
Important reassurance
A 24-hour ultimatum can feel impossible when access to appointments is limited. You can still protect yourself by responding promptly in writing, self-certifying appropriately, showing you are taking reasonable steps to obtain evidence, and asking for a proportionate, documented process.
Scope note
These are first steps only — to reduce panic decisions and prevent the situation escalating through silence or rushed concessions. Later steps (pay disputes, formal processes, disability-related adjustments) may need specialist advice.
Important note
This is general information, not legal advice. Workplace policies vary, but you can ask for clarity, proportionality, and a realistic timeframe — especially where appointment availability is the limiting factor.
Additional Resources
- https://www.gov.uk/taking-sick-leave
- https://www.gov.uk/employers-sick-pay/notice-and-fit-notes
- https://www.acas.org.uk/fit-notes-and-proof-of-sickness
- https://www.acas.org.uk/sick-leave
- https://www.nhs.uk/nhs-services/gps/getting-a-fit-note/
- https://www.acas.org.uk/using-occupational-health-at-work
- https://www.acas.org.uk/getting-a-doctors-report-about-an-employees-health