What to do if…
you feel a tingling sensation when touching a tap or metal appliance and suspect an electrical fault
Short answer
Stop using it and, if it’s safe, switch off the electricity at the consumer unit. Treat tingling as a warning sign and get a qualified electrician (or your landlord) to check it before you touch it again.
Do not do these things
- Do not keep “testing” it with your hand (even briefly).
- Do not touch the tap/appliance while you’re wet, barefoot, or standing on a damp floor.
- Do not keep resetting tripped switches and trying again.
- Do not remove covers from sockets/switches/appliances or poke around inside.
- Do not use extension leads/adaptors as a workaround.
- Do not keep using that sink/shower/appliance because it feels “mild”.
What to do now
- Step back and stop contact. Keep children/pets away. If the area is wet (kitchen/bathroom), keep everyone out until power is off.
- Stop using nearby water points and metalwork. Avoid that sink, taps, shower/bath, radiators and nearby metal appliances until the electricity is isolated and checked.
- If it seems to be one specific appliance:
- Do not touch it again.
- Only if you are dry and can reach the plug/switch without touching metal, switch the socket off and unplug. If there’s any doubt, skip this.
- Turn off the electricity (default to safest).
- Go to the consumer unit (fuse box) and switch OFF the main switch.
- Only isolate a single circuit/RCD if it is clearly labelled and you’re confident you’ve selected the right one. Otherwise leave the main switch off.
- Record what happened (quickly, without re-contact). Note the room, what you touched, whether you were wet, and any tripped RCD/MCB positions (a photo of the consumer unit can help an electrician).
- Get the right help before re-energising.
- If you rent: contact your landlord/agent and say you suspect an electrical fault/earthing or bonding issue and have turned the power off to prevent shocks.
- Arrange a registered electrician to inspect the installation and any involved appliance(s).
- Escalate if there’s danger or injury. Call 999 (or 112) if someone is injured/unwell after a shock, or if you see arcing/sparking, smoke, or smell burning.
- If you suspect an electricity network/supply hazard outside your home:
- England/Scotland/Wales: call 105 to reach your local electricity network operator.
- Northern Ireland: call 03457 643643 (electricity emergency line).
If there’s immediate public danger, call 999/112.
What can wait
- You do not need to identify the exact cause right now.
- You do not need to “try again” to confirm it.
- You do not need to decide on major rewiring/upgrades today—just make it safe and get it checked.
Important reassurance
A tingling sensation can make you second-guess yourself because it’s not dramatic, but it can still signal a real fault. Turning the power off and getting it checked is a sensible, protective response.
Scope note
These are first steps to reduce risk and stop repeat exposure. A qualified electrician may need to test earthing/bonding and the relevant circuits/appliances before it’s safe to restore normal use.
Important note
This is general safety information, not a professional inspection or medical advice. Electrical shocks can sometimes cause problems that aren’t obvious right away. If anyone develops symptoms (burns, persistent pain/tingling, weakness, chest pain, fainting, palpitations, confusion), seek urgent medical help (999/112 for emergencies; otherwise NHS 111).
Additional Resources
- https://www.electricalsafetyfirst.org.uk/guidance/safety-around-the-home/first-aid/
- https://www.sja.org.uk/first-aid-advice/electrocution/
- https://www.nhs.uk/nhs-services/urgent-and-emergency-care-services/when-to-call-999/
- https://www.londonambulance.nhs.uk/calling-us/calling-111/
- https://www.energynetworks.org/customers/power-cut
- https://prepare.campaign.gov.uk/be-informed-about-hazards/power-cuts/
- https://www.ukpowernetworks.co.uk/power-cut