What to do if…
you find a large indoor insect swarm and you think there may be a nest in the building
Short answer
Move everyone (and pets) into a separate room, close doors to contain the swarm, and avoid provoking the insects. If anyone has signs of a severe allergic reaction or trouble breathing, call 999 now.
Do not do these things
- Do not swat at, vacuum, or spray a large swarm (it can provoke stinging insects and spread them through the building).
- Do not seal or plug the suspected entry/exit point yet unless a professional specifically tells you to (sealing can worsen an active nest situation or push insects deeper indoors).
- Do not use outdoor-only pesticides indoors, or mix cleaning chemicals to “gas” them out.
- Do not climb into lofts/crawlspaces to “find the nest” without proper equipment.
- Do not let children/pets watch or “help” near the swarm.
What to do now
- Create a safer pause. Move calmly to a room away from the swarm, close the door, and keep pets in with you. If you can, put a towel or draft excluder at the bottom of the door to reduce insects spreading.
- Check for an emergency medical situation. If anyone is wheezing, struggling to breathe, feels faint/confused, or has swelling of lips/mouth/throat/tongue after a sting, call 999 immediately. If they carry adrenaline (auto-injector), help them use it if they want help.
- Reduce “spread routes” without confronting the swarm (only if controls are safely reachable).
- Turn off fans that could move insects around.
- If your heating/ventilation has a simple on/off control you can reach safely, consider turning it off temporarily to avoid moving insects through the building.
- Work out what you’re dealing with (from a distance). If safe, take a zoomed photo/video without approaching closely. Note:
- where they are clustering (window, light fitting, vent, chimney breast, skirting)
- whether they are entering/exiting a single point (suggesting a nest in a wall/ceiling/loft void)
- how quickly numbers are increasing
- Arrange appropriate help (don’t DIY a suspected nest).
- Contact your local council to see if they offer pest control or who they recommend (services and fees vary).
- If they appear to be honey bees, use a local beekeeping organisation for “bees in buildings”/swarm guidance where feasible. If it’s clearly established inside the structure, you’ll still likely need specialist removal.
- If you suspect wasps/hornets or you’re unsure, contact a professional pest controller and explain it’s an indoor swarm with a suspected nest in the structure.
- If you’re in a flat/shared building: inform the building manager/freeholder promptly. A nest in a wall/roof void often affects multiple units and may require access to communal areas.
- If you’re a tenant: notify your landlord/letting agent promptly and in writing, and ask who is arranging pest control (and what you should do meanwhile). If it’s not addressed and safety is affected, your local authority may be able to advise.
- If the swarm is contained to one room: keep internal doors closed. Only open an external window in that room if you can do it without approaching the cluster (for example, the insects are not on/around the window and you can reach it safely). If not, leave it closed and wait for professional advice.
What can wait
- You do not need to identify the exact species right now beyond “stinging vs non-stinging”.
- You do not need to rip out plaster, lift floorboards, or enter loft voids today.
- You do not need to buy pesticides, foggers, or ultrasonic repellents in the moment.
- Full sealing/repairs (vents, soffits, gaps) can wait until after professional advice—sealing at the wrong time can worsen an active nest problem.
Important reassurance
A sudden indoor swarm is frightening, but many situations become safer quickly once people are separated from insects and you avoid making them defensive. Containment (doors) plus the right help usually reduces risk fast.
Scope note
This is first-steps guidance to stabilise the situation and prevent escalation. Nest removal, repairs, and prevention are best handled after the immediate risk is contained and the insect type is confirmed.
Important note
This is general information, not a substitute for professional pest control or medical advice. If you think there’s any risk of serious allergic reaction (especially breathing symptoms), treat it as urgent and use emergency services.
Additional Resources
- https://www.gov.uk/report-pest-problem
- https://www.nhs.uk/conditions/anaphylaxis/
- https://www.nhs.uk/conditions/insect-bites-and-stings/
- https://www.citizensadvice.org.uk/housing/repairs-and-housing/repairs-and-housing-conditions/whos-responsible-for-repairs/repairs-infestations-of-pests-and-vermin/
- https://england.shelter.org.uk/professional_resources/legal/housing_conditions/responsibility_for_repairs/pests_and_infestations
- https://www.bbka.org.uk/bees-in-buildings
- https://bpca.org.uk/pest-aware/bee-control-how-to-get-rid-of-bees-bpca-a-z-of-pests/189185