What to do if…
you have diabetes and a new foot blister or wound is worsening or looks infected
Short answer
Treat this as same-day urgent: contact your GP, diabetes foot team/podiatry, or NHS 111 today and tell them you have diabetes and a worsening foot blister/wound. If you feel very unwell or it’s spreading quickly, go to A&E or call 999.
Do not do these things
- Do not “wait and see” overnight if it’s worsening, hot/red, oozing, smelly, or you feel unwell.
- Do not pop, cut, or peel the blister/wound yourself.
- Do not soak the foot (baths/foot spas) or scrub the area.
- Do not put antiseptic creams/powders or “home remedies” on broken skin unless a clinician advises it.
- Do not keep walking on it “to see if it settles” — pressure can drive damage and infection deeper.
- Do not use heating pads/hot water bottles on the foot (reduced sensation can cause burns).
- Do not start leftover antibiotics or someone else’s antibiotics.
What to do now
- Reduce pressure immediately. Sit down, take your shoe/sock off gently, and keep weight off that foot as much as you can. If you must move, keep it brief and wear supportive footwear (don’t go barefoot).
- Do a quick safety check (60 seconds). Look for any of these:
- spreading redness/heat/swelling, pus, worsening pain, bad smell
- skin turning black/blue, a new area of numbness, or rapidly increasing swelling
- fever/rigors, feeling flu-like, confusion, vomiting, fast breathing, or your blood glucose is suddenly much harder to control than usual
If any severe symptoms are present or it’s rapidly worsening: go to A&E or call 999.
- Cover and protect it. If there’s visible dirt, gently rinse with clean running water, do not soak or scrub, then pat dry and cover with a clean, non-sticky sterile dressing. Keep it clean and dry. Avoid tight tape that constricts circulation.
- Get same-day medical contact and be explicit.
- If you have a diabetes foot clinic / podiatry / diabetes nurse contact, call them today.
- Otherwise call your GP surgery and say: “I have diabetes and a worsening/new infected-looking foot blister/wound. I need same-day advice/assessment.”
- If it’s out of hours or you can’t get through: call NHS 111 and state the same.
- Create a simple record to help clinicians triage you. Take 2–3 photos (with something for scale like a coin) and note: when it started, any discharge/smell, whether redness is spreading, your temperature if you can check it, and your most recent glucose readings.
- Keep your diabetes safer while you wait. Check glucose more often than usual, keep hydrated, follow your usual sick-day plan (if you have one), and do not stop insulin unless a clinician tells you to. If you have repeated lows/highs you can’t control, tell NHS 111/GP.
What can wait
- You do not need to decide today whether it’s “an ulcer” or “a serious infection” — you need assessment and offloading.
- You do not need to research wound products, special shoes, or antibiotics right now.
- You do not need to write a full medical history — just have your meds list and diabetes details ready when asked.
Important reassurance
It’s common to feel alarmed because foot problems can escalate faster with diabetes — that’s exactly why getting same-day help is the right move. Acting early often prevents bigger treatment later.
Scope note
These are first steps to reduce harm and get you seen quickly. Follow-up care (dressings, offloading devices, antibiotics, scans, circulation checks) depends on what the clinician finds.
Important note
This is general information, not a diagnosis. If you feel very unwell, the wound is rapidly worsening, or the foot looks discoloured/black, treat it as an emergency and seek urgent medical care.
Additional Resources
- https://www.nice.org.uk/guidance/ng19
- https://www.nice.org.uk/guidance/ng19/chapter/recommendations
- https://www.nhs.uk/conditions/blisters/
- https://www.diabetes.org.uk/about-diabetes/looking-after-diabetes/complications/feet/serious-foot-problem
- https://www.nhsfife.org/services/all-services/podiatry-foot-health/foot-wounds/
- https://www.nhsfife.org/services/all-services/podiatry-foot-health/the-diabetic-foot/