What to do if…
you have sudden severe ear pain with fever and swelling behind the ear
Short answer
Treat this as urgent: get same-day medical assessment now (A&E / Urgent Treatment Centre, or NHS 111 for urgent direction). Fever plus swelling behind the ear can signal a serious complication that needs prompt treatment.
Do not do these things
- Do not “wait it out” overnight or through the weekend if you have fever and swelling behind the ear.
- Do not put cotton buds, fingers, or any objects into the ear, and do not try to drain it yourself.
- Do not use leftover antibiotics or someone else’s antibiotics.
- Do not use ear drops if you might have a perforated eardrum (for example, sudden drainage with a sharp pain) unless a clinician has told you to.
- Do not take more than the label dose of painkillers, and do not take aspirin if you’re under 16.
What to do now
- Get urgent in-person assessment today.
- Go to A&E / an Urgent Treatment Centre now if you feel very unwell, the swelling is increasing, you have severe headache, neck stiffness, confusion, fainting, a new rash, facial weakness, or severe dizziness/vomiting.
- If you’re unsure where to go, contact NHS 111 now and tell them: severe ear pain + fever + swelling/tenderness behind the ear.
- If it’s a child, do not delay. Fever with swelling behind the ear in a child needs urgent assessment; if they are drowsy, floppy, struggling to stay awake, or you can’t keep fluids down, go to A&E.
- Use safe pain/fever relief while you arrange care.
- Use paracetamol or ibuprofen if you can take them, following the packet instructions (and any medical advice you’ve previously been given).
- Keep a note of what you took and when, to tell the clinician.
- Keep the ear protected and simple.
- If there is discharge, wipe only the outside with clean tissue/gauze.
- Avoid getting water into the ear (no swimming; keep showers brief and don’t aim water at the ear).
- Prepare key details for the clinician (takes 2 minutes).
- When symptoms started, highest temperature, whether hearing changed, any discharge, and whether the ear is being pushed forward by swelling.
- List allergies, regular medicines, and any immune problems (including recent chemotherapy/steroids).
What can wait
- You do not need to decide “what it is” or whether you need antibiotics—focus on being assessed urgently.
- You do not need to clean the ear canal, use drops, or try home remedies right now.
- You can deal later with work/school notes, travel plans, and follow-up appointments after you’ve been seen.
Important reassurance
It’s common to feel alarmed by this combination of symptoms. Getting checked urgently is the right move and is exactly what urgent care services are for—especially when swelling appears behind the ear.
Scope note
This is first-steps-only guidance for the next few hours. Ear infections and their complications need in-person assessment; treatment plans vary depending on what the clinician finds.
Important note
This is general information, not a diagnosis. Fever with swelling/tenderness behind the ear needs urgent same-day medical assessment. If you have life-threatening symptoms (such as severe confusion, collapse, seizure, or breathing difficulty), call 999; otherwise use A&E / an Urgent Treatment Centre or NHS 111 for urgent direction.
Additional Resources
- https://www.nhs.uk/conditions/mastoiditis/
- https://www.nhs.uk/symptoms/earache/
- https://www.nhs.uk/conditions/ear-infections/
- https://111.wales.nhs.uk/earinfection/
- https://www.nhsinform.scot/illnesses-and-conditions/ears-nose-and-throat/middle-ear-infection-otitis-media/
- https://www.swlondon-healthiertogether.nhs.uk/professionals/gp-primary-care-staff/safety-netting-documents-parents/earache-following-remote-assessment