What to do if…
you realise you may have mixed up two similar-looking medicines
Short answer
Pause and do not take any more doses until you’ve checked what you took. If a pharmacy is open, contact a pharmacist urgently for advice; otherwise call NHS 111 (or 999 if there are severe symptoms).
Do not do these things
- Do not “cancel it out” by taking the other medicine or taking an extra dose.
- Do not take your next scheduled dose “as normal” until you’ve confirmed what happened.
- Do not throw away packaging, decant tablets, or rely on memory alone.
- Do not make yourself vomit or take “detox” remedies unless a clinician tells you to.
- Do not drive yourself anywhere if you feel unwell, drowsy, dizzy, confused, or impaired.
What to do now
- Stop and separate everything. Put both medicines (and any similar ones) on a table. Keep them in their original packaging (box/blister/bottle/label).
- Work out what is most likely to have happened (without guessing).
- Check the time you took it, the strength on the label, and the dose instructions on the box/leaflet.
- If you use a pill organiser, compare it to the original packs to see what could be missing.
- Check for emergency warning signs right now. Call 999 if any apply, such as:
- trouble breathing
- collapse, not responding, or can’t be kept awake
- a seizure (fit)
- rapid swelling of lips/face/tongue, or widespread hives with feeling faint
- Get urgent advice using the fastest appropriate route:
- If a pharmacy is open: call or go in and say, “I may have taken the wrong medicine / wrong dose.” Bring the packaging if you go.
- If you cannot access a pharmacist quickly, or you’re unsure it’s safe to wait: call NHS 111 (or use 111 online) and say, “I may have taken the wrong medicine / wrong dose.”
- Have this information ready (don’t rely on memory):
- exact medicine names and strengths from the labels
- how many tablets/capsules (or how much liquid) could be missing
- when it was taken
- the person’s age, approximate weight, and major conditions (kidney/liver disease, pregnancy, etc.)
- Follow the advice you’re given exactly. If you’re told to go to urgent care/A&E, take all the packets with you (and your pill organiser if it’s part of the confusion).
- While waiting for advice, reduce risk:
- avoid alcohol
- if you might become drowsy or impaired, stay with someone or ask someone to check on you
- if symptoms start or worsen (sleepiness, faintness, rash/swelling, vomiting, chest pain, breathing changes), escalate quickly via NHS 111 or 999 depending on severity
What can wait
- You do not need to decide right now whether this was “serious” — get clinical triage first.
- You do not need to “fix” your whole medicines routine tonight. Stabilise this moment first.
- After you’re safe, you can review storage/labelling and, if confusing packaging/labels contributed (or you had side effects), you can report it through official reporting channels.
Important reassurance
Mix-ups happen, especially with similar packaging, similar names, or when you’re tired or distracted. Pausing, keeping the packaging, and getting the right advice early is the safest way to prevent a small mistake becoming a bigger one.
Scope note
These are first steps for the next minutes to hours. If you took (or might have taken) a higher-risk medicine (for example strong pain medicines, sedatives, heart medicines, diabetes medicines, or blood thinners), get professional advice even if you feel fine.
Important note
This is general information, not a diagnosis or personalised medical advice. If you think someone is in immediate danger, call 999.