uk Personal safety & immediate danger someone trying to follow you in • tailgating into building • piggybacking through secure door • stranger entering shared entrance • unknown person in communal hallway • apartment block security concern • letting someone in behind you • someone pushing through door • suspicious person at lobby door • delivery person without access • person without key fob • shared building unauthorized entry • someone hovering at entrance • communal door safety • feeling unsafe in stairwell • building access control • refusing entry politely • residents entrance safety What to do if…
What to do if…
you see someone attempting to enter a shared building behind residents without permission
Short answer
Don’t let them in. Step back, let the door close and lock, and move to a safer position; if you feel threatened or they force entry, call 999.
Do not do these things
- Don’t hold the door open “to be polite” or use your fob/key to grant access for them.
- Don’t go into a stairwell, lift, or other enclosed area with them.
- Don’t physically block, grab, or try to restrain them.
- Don’t argue at close range or keep replying once you’ve set a boundary.
- Don’t follow them deeper into the building if they slip in.
What to do now
- Create space and keep a barrier. Step back and let the communal door close and lock. If you’re inside, move back toward the entrance/lobby rather than deeper into the building.
- If another resident is about to let them in, quietly intervene (from a safe distance). Something like: “Please don’t hold it—communal door policy is one person per key.” Then stop engaging and keep moving.
- Use one firm, neutral line (optional). From a safe distance: “Sorry—I can’t let anyone in. Please use your own key or buzz the flat you’re visiting.” Say it once, then disengage.
- Redirect them to the proper access route. Point them to the entryphone/intercom to contact the resident they’re visiting, or to concierge/security if your building has it—without you granting entry.
- If they force entry or you feel in danger, call 999. Move to safety first (outside, behind a locked door, or into a nearby shop). Give the operator the exact address, where the person is, and what they’re doing.
- If it’s not an emergency, report it. Call 101 or report online to your local police force (many forces offer online reporting). If you’re in Scotland, use Police Scotland’s contact options (101/online) as listed via GOV.UK.
- Note details only if it’s safe. Time, clothing/appearance, which door, direction they went—then stop and get to safety.
- Report the security weakness to building management. If the communal door didn’t latch/lock, report it as urgent and ask for the door closer/locks/access system to be checked and repaired promptly.
What can wait
- You don’t need to decide now whether this was “definitely criminal” or “just awkward”.
- You don’t need to confront them, prove intent, or investigate inside the building.
- You don’t need to solve building-wide security today—logging the incident and any faulty door/lock is enough.
Important reassurance
It’s normal to feel awkward refusing someone at a shared entrance. In controlled-access buildings, not letting unknown people “tailgate” is a standard safety boundary.
Scope note
These are first steps for the moment you notice an attempted unauthorised entry. If it becomes a pattern, keep reporting incidents and push building management to fix access-control failures.
Important note
This is general information, not legal advice. If you believe anyone is in immediate danger or a crime is in progress, call 999.