What to do if…
you smell a strong chemical or solvent odour indoors and you can’t identify the source
Short answer
Get everyone (and pets) into fresh air immediately. If the odour is strong, spreading, or anyone feels unwell, call 999.
Do not do these things
- Do not “hunt for the source” by going room-to-room breathing it in.
- Do not operate electrical switches (including turning lights/appliances on or off) if there’s any chance it could be gas, fuel, or solvent vapours.
- Do not light candles, smoke, or use any naked flame.
- Do not mix cleaning products to “neutralise” the smell.
- Do not re-enter if you feel dizzy, nauseated, have a worsening headache, breathless, confused, or your eyes/throat sting.
What to do now
- Move to fresh air first. Get everyone out of the affected area (ideally outside). Take keys/phone. Help children, older people, and anyone with breathing problems first.
- As you leave (without lingering), open a door or window to vent the space. Don’t stay inside to “air it out.”
- If anyone has serious symptoms (breathing trouble, chest tightness, fainting, confusion, seizures, severe vomiting, burns/irritation to eyes/skin): call 999 and say you suspect chemical fumes indoors.
- If you suspect gas at all (or you’re unsure): once you’re outside, call the National Gas Emergency Service on 0800 111 999 and follow their instructions. If it’s safe and easily accessible, you can turn off the gas at the meter shut-off valve—but do not go into a cellar/basement or re-enter a risky area to do this.
- If the smell is in a shared building (block of flats/communal hallway/plant room): once you’re safe, call 999 if it feels urgent/strong/spreading. Tell them it may affect multiple properties. If you warn neighbours, knock—and avoid switches/buzzers if you suspect gas/flammable vapours.
- If you may have been contaminated (liquid/mist/residue on skin or clothes): remove contaminated outer clothing if practical (keep it away from your face), place it in a bag, and rinse exposed skin with plenty of lukewarm water. If eyes sting, rinse with clean water. If symptoms persist or worsen, call 999.
- If nobody is seriously unwell but you feel “not right”: call NHS 111 once you’re in fresh air. If symptoms escalate, call 999.
- From outside, note the essentials: when you first noticed it, where it seemed strongest (e.g., kitchen/utility cupboard/hallway), and whether you recently used paints, varnish, aerosols, fuels, or had building work.
What can wait
- You do not need to identify the exact chemical right now.
- You do not need to clean, deodorise, or “neutralise” the smell.
- You do not need to decide today whether to report it to a landlord/agent—first make the home safe and get checked if anyone is unwell.
Important reassurance
Strong unexplained odours can cause real physical symptoms and panic. Getting into fresh air first and treating it as potentially hazardous is a protective choice—even if it later turns out to be something minor.
Scope note
These are first steps to reduce immediate harm. Follow-on steps (repairs, landlord notifications, environmental health involvement, or specialist testing) are for after the immediate risk is controlled.
Important note
This is general first-step safety information, not a diagnosis or professional assessment. If you think there is immediate danger, call 999. If you suspect a gas leak, call the National Gas Emergency Service on 0800 111 999.
Additional Resources
- https://www.gassaferegister.co.uk/gas-emergency/what-to-do-in-a-gas-emergency/
- https://www.britishgas.co.uk/help-and-support/emergencies
- https://www.edfenergy.com/help-support/faq/i-smell-gas-what-do-i-do
- https://www.nhs.uk/conditions/poisoning/
- https://111.wales.nhs.uk/encyclopaedia/p/article/poisoning/
- https://www.gov.uk/government/publications/chemical-emergencies-information-for-the-public/what-to-do-in-a-chemical-emergency