What to do if…
your security camera shows someone covering, moving, or disabling it outside your home
Short answer
Treat this as a potential break-in attempt. Get everyone inside and away from doors/windows, lock up, and call 999 if it’s an emergency (crime in progress, immediate danger, suspect still there, or property at risk); otherwise report via 101 or your police force’s online reporting.
Do not do these things
- Do not go outside to confront them or “check what’s happening”.
- Do not open the door “to scare them off” or shout face-to-face.
- Do not let curiosity pull you into watching from right by the front window/door.
- Do not post the clip publicly (community groups/social media) while it’s unfolding.
- Do not reset or factory-wipe the camera/app before you’ve saved the footage you can access.
- Do not assume it’s “probably a delivery person/utility worker” if they are covering or disabling a camera.
What to do now
- Create a safer pause (30–60 seconds).
Lock doors, check ground-floor windows are closed/locked, and move everyone to an interior room away from the front of the home (especially children). - Decide quickly: 999 or 101/online.
- Call 999 if a crime may be happening right now, the person is still there, someone is in immediate danger, or you think property is about to be damaged or entry is being attempted.
- If they’ve gone and there’s no immediate danger, call 101 or report via your force’s online reporting.
- If you can’t safely speak, still call 999.
Stay on the line and follow the operator prompts (this is used for “silent” emergency calls). - Turn on deterrents without exposing yourself.
If you can do it from your phone: turn on outside lights, interior lights, or an alarm/siren. Avoid going outside to switch anything on. - Use the camera view to gather details safely.
If you still have any view (or other cameras): note clothing, height/build, any bags/tools, and direction of travel. If a vehicle appears, note colour/make and any readable plate—only from the video, not by going outside. - Preserve what you have right now.
- Save/download the clip(s) to your phone/computer.
- Note the time your alert happened and what you saw (a few bullet points).
- If the camera was moved, don’t rush outside to fix it—treat the area as potentially unsafe.
- If you’re not currently at home: don’t go back yet.
Stay away. If you think someone may be there now, call 999. If not, contact 101/online and explain you have video of camera tampering; ask what they want you to do before returning. Wait somewhere safe nearby. - If you live in a flat or shared building:
If safe, alert the concierge/building manager/security that someone is tampering with security equipment/door area, and ask them to preserve any communal CCTV.
What can wait
- You do not need to decide today whether to upgrade cameras, add locks, or change your whole security setup.
- You do not need to “figure out who it was” or confront neighbours.
- You do not need to clean, repair, or reinstall the camera immediately (save your footage first; safety first).
- You do not need to make a public warning post right now.
Important reassurance
It’s normal to feel a surge of panic, anger, or the urge to act quickly. The safest response is usually the quiet one: stay inside, get help if needed, and preserve what you already have.
Scope note
This is first-steps-only guidance to keep you safe and avoid irreversible mistakes in the moment. Follow-up actions (security changes, insurance, longer reporting) can come after the immediate risk has passed.
Important note
This is general information, not legal advice. If you think someone is outside now, trying to get in, or you feel unsafe, treat it as urgent and contact the police.