What to do if…
your vehicle warns the electronic parking brake has a fault when you need to leave it parked
Short answer
Get to level ground if you can, then secure the car with multiple “backups” (gear/‘P’ + correct wheel-to-kerb steering + chocks if available) before you walk away. If you can’t make it stable and predictable, don’t leave it unattended—get roadside help.
Do not do these things
- Don’t assume the car is safely held just because the EPB light is on or you heard it apply.
- Don’t leave it on a slope “just for a minute” if you’re not fully confident it can’t roll.
- Don’t keep toggling the EPB repeatedly “to clear the message” while the car isn’t fully secured.
- Don’t crawl underneath the car or attempt a roadside mechanical fix.
- Don’t do any test that lets the car roll toward people, traffic, or property.
What to do now
-
Choose the safest place to leave it (priority: firm, level ground).
If you’re on an incline and the vehicle is driveable, move to a flat, safe spot (level car park bay, flat side road) before you switch off. -
Set a mechanical backup using the transmission before you take your foot off the brake.
- Automatic: keep your footbrake pressed and select P.
- Manual: keep your footbrake pressed and select 1st gear if facing uphill, or reverse if facing downhill.
-
If you must park on a hill, set the wheels using the Highway Code direction.
- Facing uphill: turn wheels away from the kerb.
- Facing downhill: turn wheels towards the kerb.
This is to reduce the chance the car rolls into the road if it moves.
-
Chock a wheel if you can (best: proper chocks).
If you have wheel chocks, place them firmly against a tyre on the downhill side of the wheel (so it can’t roll).
If you don’t have chocks, only improvise if you can do so safely with a stable, non-crushable object that won’t slide or splinter. If you’re not confident it will hold, treat that as a reason not to leave the car unattended. -
Do a controlled “stillness check” only if it’s safe to do so.
Only if there is clear space and you can stop instantly: with P/gear set and wheels turned, gently ease off the footbrake just enough to confirm it stays still. If it moves at all, reapply the brake immediately. -
If you can’t make it secure, don’t leave it—get support.
Call your breakdown provider/manufacturer assistance and say: “Electronic parking brake fault; I’m not confident it will hold when parked.”
If the vehicle could roll and create immediate danger, call 999. Otherwise, contact the police via 101 / online for non-emergency assistance if it’s creating a road safety risk. -
Once stable, reduce the chance someone else unknowingly moves it.
If you must step away (for example to meet recovery), leave a visible note: “EPB fault—may not hold reliably. Vehicle left in P/gear. Please secure before moving.”
What can wait
- You do not need to diagnose the fault now or decide which garage will repair it.
- You do not need to search menus, reset systems, or try repeated on/off cycles while parked.
- You can postpone decisions about cost, warranty, or complaints until the vehicle is safely secured.
Important reassurance
This warning is genuinely alarming because it challenges a basic expectation—your car staying put. Taking a minute to add redundancy (flat ground, gear/‘P’, correct wheel-to-kerb positioning, chocks) is a sensible and proportionate response.
Scope note
These are first steps to prevent roll-away and buy time. Model-specific emergency guidance varies, so the next phase is following your owner’s manual and getting qualified roadside/mechanical support.
Important note
This is general information, not mechanical or legal advice. Vehicle systems vary by make/model/year; follow the owner’s manual for your vehicle and use professional roadside assistance if you cannot secure the vehicle confidently.
Additional Resources
- https://www.gov.uk/guidance/the-highway-code/waiting-and-parking-238-to-252
- https://www.police.uk/pu/contact-us/
- https://www.polestar.com/uk/manual/polestar-2/2021/article/1605757958d6988dc0a8015105a653f9/
- https://www.fordservicecontent.com/Ford_Content/vdirsnet/OwnerManual/Home/Content?ProcUid=G2423570&Uid=G2423582&buildtype=web&countryCode=USA&div=f&languageCode=en&moidRef=G2036725&userMarket=GBR&vFilteringEnabled=False&variantid=10792
- https://www.rac.co.uk/drive/advice/know-how/car-dashboard-warning-lights-meaning/