What to do if…
an accommodation asks to keep your passport overnight and you feel unsure about it
Short answer
Don’t hand over your passport overnight if you feel unsure. Ask them to record the details they need while you wait (or take a copy) and return the passport immediately.
Do not do these things
- Don’t give your passport as a “deposit” or collateral if you can avoid it.
- Don’t accept a vague explanation (“policy”) without a clear reason and return time.
- Don’t escalate into a confrontation. Stay calm, stay in a public area, and keep your focus on getting your document back.
- Don’t leave the property while they still have your passport unless you’ve decided you’re escalating to local authorities.
- Don’t report it lost or stolen unless it truly is lost/stolen or they refuse to return it.
What to do now
- Ask for the reason in one sentence: “Why do you need the original overnight?”
If they can’t explain clearly, treat it as a red flag. - Offer an immediate alternative:
- “I can wait while you take the details you need.”
- “You can take a copy/photo of the photo page while I’m here.”
- “I can show a second ID and you can note the information.”
- Keep the passport in your control during processing.
If they need time, ask them to do it at the desk in view, or ask for a manager to complete it now. - If they insist, use a simple boundary plus a backup plan:
“I’m not comfortable leaving my passport overnight. If that’s required, I can’t stay here.”
Start arranging another place to stay before you walk away from the desk. - If you decide to leave it anyway (only if you genuinely choose to):
- Get a written receipt with the passport number, staff name, date/time, exact return time, and where it will be stored.
- Ask how it’s secured (for example, a safe/locked office) and who can access it.
- Write down the manager’s name and the time you handed it over. Take photos only if it’s clearly allowed and feels safe to do so.
- If they already have your passport and you want it back now:
- Ask for the manager: “I need my passport returned now. I’m happy to provide the details you need, but you can’t keep it overnight.”
- If they stall, ask them to return it first and then continue the check-in discussion.
- If they refuse to return it, escalate quickly but safely:
- If you’re abroad and it’s safe, contact local police (emergency services if you feel threatened; otherwise non-emergency) and ask them to advise or attend.
- Contact the nearest U.S. embassy/consulate for help if you cannot recover it, especially if you have near-term travel.
- Reduce downstream risk immediately:
- Secure your other valuables and IDs.
- Locate any copy of your passport details (photo/scan/booking documents) and note your passport number if you can.
What can wait
- You don’t need to decide right now whether to file complaints, seek refunds, or argue policy.
- You don’t need to start replacement steps unless the passport is truly not returned.
- You don’t need to resolve the “legal” question in the moment. The priority is control of your document and your safety.
Important reassurance
Feeling uneasy here is normal. Check-in desks can create pressure and urgency, but you can slow it down, ask for alternatives, and choose another accommodation if you’re not comfortable.
Scope note
This is first-steps guidance for the next hour or two. If your passport is withheld, lost, or stolen, the next steps may involve local police and U.S. consular services.
Important note
This is general information, not legal advice. Hotel practices and local rules vary by country: some places require accommodations to register guests and record passport details, and practices differ on whether an original is held briefly. If you feel unsafe, prioritise getting to a safer public place and contacting local emergency services.
Additional Resources
- https://travel.state.gov/en/international-travel/help-abroad/lost-stolen-passport.html
- https://travel.state.gov/content/travel/en/passports/have-passport/lost-stolen.html
- https://travel.state.gov/en/international-travel/emergencies.html
- https://travel.state.gov/en/international-travel/travel-advisories/smart-traveler-enrollment-program.html
- https://mytravel.state.gov/s/step