What to do if…
water is entering through your roof, skylight, chimney, or attic during rain
Short answer
Move everyone away from sagging ceilings and water near electrical fixtures. Contain a simple drip only from a dry, stable position, then contact an emergency roofing contractor, landlord, or property manager.
Do not do these things
- Do not climb onto the roof or use an outdoor ladder during rain, wind, or lightning.
- Do not stand beneath, touch, cut, or puncture a sagging or bulging ceiling while water is entering or electricity may be involved.
- Do not touch wet lights, switches, outlets, appliances, wiring, smoke alarms, fans, or electrical panels.
- Do not approach a breaker panel if the panel, floor, or route to it is wet.
- Do not enter the attic to trace the leak while rain is entering.
- Do not step on attic insulation or between visible framing members.
- Do not attempt permanent roof, skylight, chimney, or flashing repairs during the storm.
- Do not light a fireplace while water is entering through or around its chimney.
What to do now
- Move people and pets out of the affected room. Stay clear of any ceiling that is bowing, cracking, shedding material, or holding a visible pocket of water.
- Leave the building and call 911 if there is fire, smoke, sparking, a burning smell, a collapse, or another immediate threat to anyone.
- Keep away from water near ceiling lights, recessed fixtures, outlets, wiring, smoke alarms, fans, or appliances. If the breaker panel and the route to it are completely dry, and you know which breaker controls the affected area, switch that breaker off. Otherwise, leave the panel alone and contact a qualified electrician.
- From a dry, stable floor, place a bucket or waterproof container beneath a simple drip. Put towels around it and move nearby belongings only when you can do so without standing beneath a damaged ceiling or approaching electrical equipment.
- If an operable skylight is open, close it only when it can be reached safely from the floor without climbing or touching wet equipment. Do not force it.
- Do not enter the attic during active rain. Note which room, skylight, chimney, or section of roof is above the visible drip so you can describe the location to a contractor.
- If water is entering through or around a chimney, stop using the fireplace. Keep away from loose masonry, falling debris, and any water near electrical fireplace equipment.
- Contact a qualified emergency roofing contractor. If you rent or live in managed housing, contact the landlord, property manager, or emergency maintenance service immediately. State where the water appears to be entering and whether the ceiling is sagging or electricity is nearby.
- Take photos or short videos from a safe location. Record the time, affected rooms, visible water entry, and damaged belongings, and keep receipts for urgent protective work.
- Stay in a dry part of the building. Leave and seek a safer place if the ceiling or roof appears unstable, electrical hazards develop, or emergency officials tell you to evacuate.
What can wait
You do not need to identify the exact defect, enter the attic, open the ceiling, select permanent materials, settle insurance coverage, or approve major repairs during the active leak. Full cleanup and cosmetic work can wait until electrical and structural hazards have been assessed, but arrange safe drying as soon as conditions allow.
Important reassurance
You do not need to solve the roof during the storm. Moving away from hazards, limiting water only where it is safe, documenting the damage, and contacting qualified help are useful first steps.
Scope note
This guide covers the earliest safety and damage-limiting steps during an active rain leak. Inspection, drying, electrical testing, chimney assessment, insurance decisions, and permanent repairs may require qualified professionals.
Important note
This is general safety information, not construction, electrical, insurance, legal, or other professional advice. Follow instructions from emergency services, utility providers, building management, and qualified professionals who can assess the property directly.
Additional Resources
About this guide
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