What to do if…
you are contacted by an official investigator who insists you keep the contact confidential
Short answer
End the contact long enough to verify who they are using an official, independently found number. You can keep things private without giving up your right to speak to a lawyer.
Do not do these things
- Don’t assume it’s legitimate because they say “confidential” or know some details about you.
- Don’t send money, gift cards, wire transfers, gold, crypto, or “fees” to resolve an “investigation”.
- Don’t share Social Security number, passwords, one-time codes, or let anyone into your accounts/devices.
- Don’t click links or install software to “help the investigation”.
- Don’t agree to an immediate interview/statement if you feel pressured or unsure of your status.
- Don’t accept “you can’t tell anyone” as a blanket rule; if they claim a legal restriction, ask for it in writing, and you can still seek legal advice.
What to do now
- Stop at “who are you + how do I verify you”. Ask for: full name, agency/department, office/unit, credential/badge ID (if applicable), supervisor name, and a case/reference number. Then say: “I will call back through the main public number to verify.”
- Verify using official channels you locate yourself.
- Look up the organization’s main public number (or local office number) on an official website and call that number.
- Ask the switchboard to confirm the person works there and (if appropriate) to transfer you, or to confirm the reference number belongs to that office.
- Treat secrecy pressure as a major warning sign. A common scam pattern is: urgency + intimidation + “don’t tell anyone (family, bank, employer, lawyer).” If they push secrecy hard, move to scam-safety mode (Step 6).
- Hold a firm boundary: you may keep it private, but you can still get legal advice. A practical script:
- “I’m not discussing this widely, but I will speak with my attorney. If there’s a court order restricting disclosure, please provide it in writing.”
- If you might be a suspect (or you’re unsure), get a lawyer before answering questions.
- You can decline an interview until you’ve spoken to counsel.
- If you’re in custody or incarcerated, clearly say you want a lawyer before questioning, and use the facility’s legal call/visit process. Tell staff you need identity verification through official channels before any interview.
- If scam red flags appear, end contact and report. Red flags include threats of arrest by phone/email, demands for payment, couriers collecting cash/gold, insistence you keep it secret from everyone, or requests for sensitive data or remote access. Preserve messages/voicemails and report suspected internet-enabled fraud to IC3; if you feel in immediate danger call 911.
- Write everything down and preserve evidence. Save emails, letters, voicemails, caller IDs, and timestamps. If it’s legitimate, this helps you track what was said; if it’s fake, it supports a report.
What can wait
- You do not need to “explain everything” on the first contact.
- You do not need to decide today whether to sit for an interview or sign anything.
- You do not need to meet in person until identity is verified and you’ve chosen a safe setting (and taken advice if needed).
Important reassurance
Pressure and fear are exactly what impersonation scams rely on — and they can sound very convincing. Taking a pause to verify and talk to counsel is a normal, protective step.
Scope note
These are immediate first steps to reduce harm and prevent irreversible mistakes. If the investigator is real, what happens next depends heavily on whether you’re a witness, victim, or suspect, and whether any specific legal restriction actually applies.
Important note
This is general information, not legal advice. If you think you may be at risk of arrest, charges, immigration consequences, or disciplinary action, get advice from a qualified attorney promptly and avoid discussing details until you do.